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Return Policy 30 days Money-back Satisfaction Guarantee • We stand behind every product we sell. If you're not pleased with your purchase, we'll be happy to make an exchange or refund the product price within 30 days of your purchase via insured parcel post (USPS). • For any exchange or refund, we need the original receipt or a record of the purchase in our system, and the product must be in its original condition, including the box, UPC bar code, and packaging. • Opened products may be exchanged or refund under the following circumstances only: Preferential returns: returned item if it is undamaged and unopened (still in its original plastic wrap). You will be refunded for the item only. We cannot make an exchange for a different item; a new order will have to be placed if you wish to receive a different item. Incorrect items: shipped to you for the correct item or will credit your payment if the returned item is undamaged and unopened (still in its original plastic wrap). Defective items: item for a new copy of the same item or will credit your payment the item is returned with all of its original packaging and contents. • Any returns that do not fit the above requirements may be sent back to you at our discretion. For incorrect and defective items, please indicate whether you prefer a refund or exchange. • Please allow up to 10 business days for returns to be processed. • Shipping and handling charges are not refundable. Please email us to resolve any issues there may be before returning the item. Our contact email address is: perrylynnus@yahoo.com |
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